Position: Systems and Finance Support Administrator
Location Hybrid: WFH & In-office (Head Office Cape Town)
Type: Full time, Permanent Position
Reports to: CFO
Closing Date: 22 May 2025
Join us in driving change. Taking Care of Business are seeking to employ a Systems and Finance Support Administrator based in Cape Town
About Taking Care of Business
Taking Care of Business (TCB) is a South African non-profit social enterprise dedicated to empowering unemployed individuals to break the cycle of poverty through sustainable small business opportunities. We equip aspiring entrepreneurs with the necessary skills, resources and support to achieve financial independence.
Role Overview
We are seeking a Systems & Finance Administrator to manage and support key business systems, assist with financial reporting and provide general administrative support to the executive team. This individual will be responsible for the administration, first-line support, and training for Microsoft Power BI, Microsoft Business Central, and Microsoft Dynamics CRM, while also supporting the finance team with reporting and special projects.
Key Responsibilities
- Systems Administration & Support (70%)
- First-line support and administration for:
- Microsoft Power BI (user support, troubleshooting, basic report creation, ISP management).
- Microsoft Business Central (finance support, data integrity, system updates).
- Microsoft Dynamics CRM (user management, training, system efficiency).
- Train staff to enhance system use and efficiency.
- Manage user access, permissions, and security settings.
- Coordinate with external service providers to resolve issues and improve systems.
- Oversee IT service provider to ensure organisational IT needs are met.
- First-line support and administration for:
- Finance Support (20%)
- Assist CFO and Financial Manager with reporting, data analysis, and reconciliations.
- Help prepare financial reports, dashboards, and presentations.
- Contribute to financial process improvements and business analysis.
- Ensure data accuracy across financial and operational systems.
- Executive & Ad Hoc Support (10%)
- Support executives with data extraction, analysis, and reporting.
- Provide administrative and operational assistance.
- Assist with project implementation and process optimisation.
Qualifications & Experience
- IT degree (or similar) from a reputable university.
- Minimum of five years of experience in a similar role/environment.
- Hands-on experience with Microsoft Power BI, Business Central, and Dynamics CRM.
- Strong Excel skills and ability to analyse data effectively.
- Finance experience is advantageous.
- Experience working with outsourced IT service providers is a plus.
Key Skills & Competencies
- Willing “can-do” attitude and self-starter mindset.
- Solutions-focused approach to problem-solving.
- Strong problem-solving skills and a proactive approach to system and finance challenges.
- Ability to train and support end-users on technology platforms.
- Excellent organizational skills with the ability to multitask and meet deadlines.
- Effective communication and stakeholder management skills.
- Passion for social impact and commitment to TCB’s mission.
Remuneration
+- R37 000 per month (including Group Life and Pension Fund contributions).
If you are passionate about making meaningful impact in society and think you have what it takes to fill the role, email your CV along with a brief cover letter explaining your suitability to tracykinsey@tcb.org.za by no later than 22 May 2025.
